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The hosted Your IT Help Desk system enables you to provide quality support for your customers 24/7. Your IT Help Desk is a fully featured online help desk system, that is an ideal solution for companies that wish to provide their employees and customers with online, email and telephone support. Our system allows convenient submission of support requests from users, they can either use the web based help desk, send an email which is then logged straight into the system. Many features available including the abiliity for support staff to log support requests on behalf of their customers meaning that telephone support can in integrated.
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Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It''s only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
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ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
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Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
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HelpExpress, a web-based helpdesk based on tickets to cut your company costs and boost your technicians?efficiency. Features include: graph reports, assign technicians, technician notification, advanced printing, live support, knowledge base, area control and much more. Ongoing updates at no extra cost.
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WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
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Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
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ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.
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TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include, 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins
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Feature: Pull, Leave and Transfer Visitors between operators, Real Time Monitoring, Built in Browser (easy integration with your website), Push Page, Push Image,Follow Me,Canned Answers (Preset Text and HTML), Audio Alerts, No plug-ins or Java VM required, Clocks, Works Everywhere.
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