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Omnistar Live is a web-based help desk software system that allows you to chat with site visitors, log support issues in a help desk, and create a knowledgebase of information. Its dynamic php helpdesk script can run on any UNIX or Linux server, or can be easily hosted on Omnistar’s secure servers.
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Chattist is a live support tool that will allow you to have to offer live customer service on your website. Easy to install and configure on your website. Can be remotely hosted by us, or directly installed on your servers. Effective customer service tool.
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ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
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Live2support is a CRM solution for one to one live chat with availability status and real time visitors monitoring. Website access static and analysis. No software download. Provide support/sales from anywhere and any computer. Push Pages, Predefine responses, Chat Transcripts, Multiple Chat Session. Administrative functions ?operator setup, chat transcript management lots more. Can be integrated in less than 30 minutes.
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Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.
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Live2Help is a real-time chat program written in PHP and JAVA Script that allows you to interact with your site visitors, offering support and/or sales in real time through chat. When a visitor from your site needs help, he/she simply clicks on the operator online icon and a chat box will pop-up instantly or a leave a message box will pop-up if operator is offline... Live2Help is provided as an Application Service Provider (ASP) solution, it is completely web based. No downloads or any installations are required either by your website visitors or by your operators.
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HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis.
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Add Live chat for help and support. Real time visitor monitoring, proactive chat invitation, hits counter and hit log analysis, 1operator multiple chat, chat transfer, typing status with country information
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LIVE TechSUPPORT allows you to interact effortlessly with your website''s visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
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The hosted Your IT Help Desk system enables you to provide quality support for your customers 24/7. Your IT Help Desk is a fully featured online help desk system, that is an ideal solution for companies that wish to provide their employees and customers with online, email and telephone support. Our system allows convenient submission of support requests from users, they can either use the web based help desk, send an email which is then logged straight into the system. Many features available including the abiliity for support staff to log support requests on behalf of their customers meaning that telephone support can in integrated.
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