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rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due. rEmindZ can be used for other reminders.
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Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate. Surf the web while waiting for help requests.
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Loaded with an advanced ticketing system, a powerful live support feature, both an F.A.Q. and knowledgebase builder, helpdesk search features, and template based integration, to do lists, Support System will grant your company unimaginable control over its customer support. Take an online tour, visit our online live demonstration, and read through our list of features today!
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Web Dev Live Support is a real-time messaging software that allows your sales people to chat directly with customers while they are on your web site and allow you to add the human touch to your help system. The software is 100% browser based and requires NO extra software or hardware, You can establish one-on-one conversations using a standard web browser, providing support from any computer, anywhere. Features include Unlimited helpers Real-time chats Request live support with a single click Multiple chat requests Email signature Email transcripts Visitor footprints tracking Capture visitor data (IP, Browser & OS...) Track page where the visitors clicked from PUSH HTML pages Embed images and a lot more. Demo Available.
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MySupport allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done.
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The script will help you to handle requests from users of your homepage. There are lots of features such as:<br> - get messages from a pop3 account and store them in a database<br> - users can add messages directly via form<br> - every message has its unique ticket id<br> - corresponding ticket id is retrieved automatically and can be added manually<br> - you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk<br> - research in old messages<br> - statistics per user/type of messages user/rating<br> - personal header and footer for every user<br> - standard replies for all users<br> - generate a public FAQ for visitors where you can modify the messages and select which one should be displayed<br> - original messages are always kept in a textfile<br>
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SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. SuperDesk has full support for both text and HTML emails, and also email attachments. All aspects of SuperLinks can be controlled from its Control Panel including, but not limited to, category management, ticket management, backup & restore functions and general options that control what features are available to the visitor.
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A web-based helpdesk system. It supports file attachments, hidden remarks, priority marking etc. Unlike other similar products, this script does not use the conventional 'assign/completed' method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors. It is now FREE!
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Add live customer service to your site and host real-time customer support systems. Features outstanding graphical user interface and advanced functions such as sending images, links, paging administrators, logging, auto-answer, multiple admin/operator accounts and much more.
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Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio alerts, so your administrator is sure to get notified of every new chat session.
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