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       Top >>Tools and Utilities >> Customer Support

    Tools and Utilities/ Customer Support Hot scripts::

    Presented here are a good collection of Tools and Utilities/ Customer Support Hot scripts. Enjoy!
     
    1. Omnistar Live Customer Service Software
    Omnistar Live is a live customer service software system that allows you to chat with site visitors, log support issues in a help desk, and create a knowledgebase of information. With Omnistar Live’s dynamic call tracking software, you can quickly and easily manage support and sales issues reported in any help desk call center.
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    2. Omnistar Kbase FAQ Management Software
    Omnistar KBase is a dynamic FAQ management software system that allows you to create a repository of searchable and useful information for your website visitors. Its comprehensive knowledge base software suite comes feature packed with many dynamic functions such as an optional FAQ section, a customizable user interface, a user feedback section, and even a built in glossary feature for word definitions.
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    3. XPeedoMeter 2005 Edition - Advanced bandwidth meter speedtest script
    Ornprodukter offer this popular and useful bandwidth support tool for any ISP or site offering Internet services, used all around the world. Make it simple for your customers (visitors) to compare speed in real-time over Internet with XPeedoMeter 2005 Edition bandwidth speedometer test. [TIP: Link in xpeedometer tests found by www.google.com for your customers to compare].
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    4. Mortgage and home loan calculator .
    An accurate online mortgage and home loan calculator, with the caculation results showing you your monthly borrowing power.
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    5. FREE CRM - NovoCM
    novocm is a fully featured CRM tool for the MS Windows platform with support for MS Access and MS SQL databases. Take control of customer data, link contacts to customers, manage sales and leads from novocm. Effectively track support cases per customer and per product. With a integration into TestTrack Pro by Seapine Software Inc. you can manage defects in this market leading solution.. and link the data back to novocm. We have many features in novocm that makes it the best CRM system that is free for the Windows platform
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    6. Web Site Hitchhiker With Master Resell Rights
    Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It's something that is different and will get your website remembered.
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    7. Flash Tutorials For Your Web Hosting Clients
    OnlyDemos offers custom web hosting support tutorials for cPanel, WHM, Ensim, H-Sphere, DNS, FTP, ModernBill, WHM Autopilot, Fantastico and more... Custom branding makes your site look professional. Your clients will love the demos and won't bother your support center by asking how to accomplish their web hosting tasks. Let our demos save you money by reducing your web hosting support costs.
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    8. Customize scripts, banner, logo, shopping cart, template, ?
    We offer all professional freelancers?customize scripts, template, banner, logo, shopping cart, graphic design, website (in HTML, PHP, C, C++, Java, ASP, ASP.NET, C#, javascript, xhtml, css etc.)? You just need to post all your requirements as a project to us. Our 300+ freelancers will bid and do it for you. Freelancers want to bid a project are welcome to join. Joining and bidding are FREE
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    9. Flash Livehelp
    Breathe some life into your digital world with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. Requires 1 MySQL database and PHP. Try the web client now at Flash-catalogs.com.
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    10. Bocazas Live Support
    Bocazas Live Support allows you to communicate with your web site visitors providing instant support. You can monitor your visits and know where on your website they are at any moment. By Interacting with them, you boost your revenues and build customer loyalty. The program allows you to send images or files, navigate with the customer and send html rich content. You will be able to guide the customer through the site and close a deal before he decides to close the browser. It will provide you with the necesary competitive advantage.
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